Are my technicians overlapping when travelling to customers?

• Set a travel catchment time to quickly identify if customers could be serviced by nearer technicians using accurate drive-time data.
• In some cases, three or more technicians may be able to reach the same customer – identify them using the Line Bubble chart.
• Review how many customers are assigned to each technician with the Line chart.

Are my technicians taking the most effective routes?

• Collate technician routes and, using the filter box, easily view the routes taken in the map view.
• By utilising the route optimisation engine, each selected route is compared against thousands of alternatives to identify the most effective one.

• Answer key questions such as: What if I increased the number of vehicles? What is the cost and time value of the route?

What is the travel reachability of my technicians across the country?

• Use a 25-minute drive time to visualise, via isochrones, how far each technician can travel. Drill down from region to district to ward.
• Bring in additional KPI data (e.g. volumes and targets) and connect it to the map using the region/district hierarchy.
• Analyse technician coverage individually and identify those impacted by overlaps with other technicians using the scatter plot.