Managing and maintaining a diverse property portfolio in good condition
Overseeing unnecessary repairs and upgrades promptly
Optimising operator scheduling and allocation
Accelerator
STREAMLINING MAINTENANCE OPERATIONS TO HELP IMPROVE OPERATOR EFFICIENCY
Gain deeper insights into operator performance by understanding duration time for tasks that are taking longer than expected, average jobs undertaken per day and work order costs by geographic region and trade
Customers to receive a better standard of service through operators meeting their target deadlines
Prevent complaints on sub standard housing and achieve tenant satisfaction reducing the risk of property damage
Maintain competitive rent pricing for customers achieved through better operations
Accelerator
ENSURING IMPROVED CUSTOMER SATISFACTION THROUGH BETTER SERVICES RESULTING IN FINANCIAL BENEFITS
Maintain asset replacement deadlines to improve Tenant relationships and ensure less complaints, therefore reduce costs on damage or liability. Carry out services on time and in an efficient manner to achieve continuity of income and property asset for the future
Raven Housing Trust is a housing association, based mainly in Surrey and Sussex. The company supports around 7,000 homes and all of the customers in it’s homes are based in the community. It also supports people in the community with their outreach support services.
Raven’s core purpose is building homes and changing lives.
